STA Travel Cares

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How long will it take for my ISIC card to arrive?

Your discount card will be dispatched as soon as we have received your proof of student or teacher status, or proof of identity for the IYTC Card.

If you purchased your card in Australia - please allow 10 business days by regular post to arrive or 3-5 business days if you selected express post.

If you purchased your card in New Zealand - please allow 3-5 days business days for delivery to your address, or 7 days for delivery to your nearest STA Travel store.

If you purchased your card in the UK- please allow 5 to 7 business days for delivery.

  • If you booked your card online, you will need to send your proof of identity to internet.booking@statravel.co.uk. Your card cannot be posted until you have sent this information and it has been verified. 

If you purchased your card in the USA - please allow up to 14 business days for delivery.

  • If you booked your card online, you will need to send your proof of identity to ISIC.Eligibility@statravel.com. Your card cannot be shipped until you have sent this information and it has been verified. 

If you purchased your card in Singapore - please click here for more information.

If you purchased your card in South Africa - please click here for more information.

To check if you are eligible for the card, please click here.


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