STA Travel Cares

How can we help?

I am a UK customer- How can I contact Customer Services?

Whilst we will make every effort to ensure that your trip runs as smoothly as possible, we do appreciate that sometimes things do not go to plan.  If you require assistance, please contact our dedicated Customer Service Helpline on 0161 258 0046.

Our opening hours are:

(UK Time)

Mon - Fri: 9am - 5:30pm
Sat: 9am- 5:30pm
Sun: 11am- 4pm

Immediate Emergency Assistance

If you are unable to continue your journey due to an accident, incident or lack of documentation, or you need to report something straight away, please speak to our STA Travel Incident Support Desk on (+44) 151 559 3930 (charged at local international rate. Non urgent calls will be transferred).


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