STA Travel Cares

How can we help?

Do you have Live Chat available for flight changes?

For pre-departure changes you will need to call your original booking store. If you booked online, please call your local general sales phone number. 

For after departure changes please speak to our Global Travel Help team. When we are available on chat a little purple ‘Live Chat’ button will appear on the bottom right-hand corner of your screen. Please have your STA Travel booking reference ready for us. If we are not available for chat, please click on the applicable link below: 

For bookings made in Australia - click here

For bookings made in United Kingdom - click here

For bookings made in United States - click here

All changes are subject to availability and the rules of your specific ticket(s) plus any applicable airline and/or STA admin fees. 


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