If your STA Travel itinerary states that your car hire is with "Affordable Car Hire UK Ltd", you will need to double check your car hire voucher that your Travel Expert has sent to you. This will be separate to your STA Travel itinerary. This documentation will give you all of the details that you need.
For collection issues please call Affordable Car Hire on their 24/7 phone number on +44 7876 683924. When you call this number please leave a message with your phone number and they will call you back.