STA Travel Cares

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Can I use flight comparison sites e.g. Skyscanner or the STA Travel website to work out the fare/tax difference myself?

No – unfortunately it doesn’t work as easily as that. For each ticket, the airlines provide us with lots of pages of rules to read behind the scenes. The airlines require us to abide by the rules of your specific ticket, re-price the fare as per today and find availability in the system that we share with them.

If you have a MultiFLEX pass, the pass covers the change fees, but any additional fare and taxes are still payable.

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