Frequently Asked Questions
- I think I have been charged twice online
- How do I know if my online booking has been successful?
- Why is the website showing me unavailable flights?
- What if I can't find the flight dates I require on your website?
- How do I know the Terms and Conditions of your website air fares?
- What do 'est taxes and fees' on your website mean?
- How do I sign up to the MySTA account?
- How can I view my booking with the MySTA Account?
- I've created a MySTA account, why can't I add my booking?
- How can I find contact details on the MySTA account?
- Why does the MySTA account baggage allowance say 'refer to airline'?
- Why do my flights say 'confirming' on the MySTA account?